Accessibility statement

Information in different formats

If you need information in a different format like large print or Braille, please ask us by:

• Email: castlegardenssurgerysms@nhs.net
• Phone: 01805 623222

We will answer within 3 days.

Reporting problems

If you find any problems not mentioned in this statement, or if you think we are not meeting accessibility requirements, please let us know by:

• Email: castlegardenssurgerysms@nhs.net
• Phone: 01805 623222

Making a complaint

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, known as the "Accessibility Regulations".

If you contacted us to report a problem with this website and you are not happy with the way we responded, you can contact the Equality Advisory and Support Service (EASS).

Technical information

NHS England is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with Web Content Accessibility Guidelines version(WCAG) 2.2 Level AA standard.

Non-accessible content

Non-compliances with the accessibility regulations were not detected upon the review. Should you find any accessibility issues, please contact the surgery.

Disproportionate burden

Meeting WCAG 2.2 Level AA is not a disproportionate burden.

Statement preparation

This statement was prepared on 25th October 2023. It was last reviewed on 10th April 2026

This website was last tested in October 2023. The test was carried out by TetraLogical basing on the Example Surgery Content "Spindogs" page.